If the return sticker is wrong, decline the exchange before confirming it. A matching star count does not make it the sticker you agreed to receive.
Use an exchange when you expect something back
- Agree on both sticker names and their sets. Confirm the other playerβs in-game identity before selecting a friend.
- Open your Album, select the duplicate you are offering and choose Send to Friend. Enable Make an Exchange for the selected friend.
- The recipient reviews the request in their Timeline and can propose a sticker in return.
- As the original sender, inspect the return offer. Confirm only if it is right; otherwise decline. Both players must agree before the exchange completes.
Check the actual offer, not the chat agreement
Compare the offered sticker with the empty slot you want to fill: name, picture and set. Recheck which duplicate you are giving up, too. A conversation can establish what you intended, but it cannot correct a different sticker on the confirmation screen.
If you are the recipient
Review what the sender is offering before choosing your return sticker. If the proposed item is wrong, decline rather than contributing your duplicate to a deal you do not want.
If you already confirmed
For a completed mistake, keep screenshots and contact support with the sticker names, player name and approximate time. Do not send another duplicate merely because someone promises it will reverse the first trade.
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